Humanitarian Response Director at Mercy Corps Nigeria

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In a disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within now, and for the future.

Application is invited for;

Job Title: Humanitarian Response Director

Location: Maiduguri, Borno

General Position Summary

The Humanitarian Response Director (HRD) will provide overall oversight, management and strategic vision to the implementation of a multi-million dollar humanitarian portfolio, supported by donors such as OFDA, FFP and expected ECHO. S/he will manage humanitarian project managers as well as work closely with Technical Advisors, providing strong leadership and ensuring proper coordination in order to operate effectively and deliver on the projects’ intended impact. S/he will help in program scale up or expansion by eliciting new funding, increasing visibility and communicating the impact of our programming to donors and partners.
The HRD will serve as a strong team leader for Mercy Corps Nigeria’s Humanitarian programs, will represent the interests of the agency and partners, and ensures all parties are working effectively and efficiently. S/he should be well versed in the Nigeria NE context is detail-oriented and has excellent planning and strategic thinking and reporting skills. S/he will also be experienced in networking and donor representation.  S/he will be an effective communicator with exceptional team building and coordination skills.

Essential Job Responsibilities

Strategy and Design

  • Manage and oversee the implementation of OFDA, FFP and ECHO or other emergency grants targeting vulnerable populations in Northeastern Nigeria, including high-level management of the grant to ensure the programs are on time, scope and budget.
  • Lead the design and implementation of new emergency programs based on needs analysis, assessments and sectoral information
  • Work with program teams to grow the visibility of MCN humanitarian programs with a focus on donor and government relations
  • Proactively keep abreast of humanitarian issues and priorities in NE Nigeria and ensure Mercy Corps is well positioned and prepared to respond
  • Participate in Mercy Corps Nigeria’s strategic planning processes and ensure key humanitarian issues are prioritized
  • Represent Mercy Corps at key humanitarian meetings, attend coordination meetings and maintain regular contact and networking with relevant NGO, the government of Nigeria, UN, multilateral and bilateral donors
  • Report on program progress, obstacles and recommendations as required and produce regular updates and success stories for dissemination to donors
  • Promote and adhere to the principles and objectives of Mercy Corps.
  • Conduct yourself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
  • Other duties as assigned.
Technical Support
  • Provide high level and management support to team around food security, nutrition, cash as a modality and humanitarian best practices.
  • Maintain awareness of important global humanitarian issues, gaps, and identify opportunities for innovative solutions to share with Mercy Corps Nigeria Senior Leadership
  • Work closely with the Technical Support Lead and Advisors to plan and prioritise support and integration across programs
  • Guide team to ensure adherence to donors’ compliance guidelines
Program Quality
  • Ensure all MC administration, logistical, human resources and financial procedures are followed in relation to the implementation of humanitarian grants.
  • Integrate conflict prevention and peacebuilding programming techniques in emergency and humanitarian response programs
  • Integrate gender-sensitive and protection programming activities in emergency and humanitarian response programs
  • Conduct regular site visits to ensure the proper delivery of services.
  • Assist with security monitoring to ensure MC staff, assets and partners are able to work securely.
Capacity Building
  • Train key Mercy Corps Nigeria staff in humanitarian principles and best practices and proactively identify staff for relevant humanitarian training
  • Facilitate the synthesis of best practices and lessons learned and promote an overall culture of learning through systematic analysis and reflection on program data.
  • Support documentation, sharing, and integration of lessons learned into strategic design and implementation.

Organizational Learning

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve – we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Capacity Building

  • Maintain an active advisory role with consortium partner program and MEL teams to help guide towards robust and relevant data collection.
  • Build the capacity of team members across all consortium partner staff through the circulation of resources and ad hoc mentorship.


Supervisory Responsibility: OFDA Program Manager, FFP Program Manager

Reports Directly To: Director Field Implementation

Works Directly With: Program TeamsTechnical Support Lead and Technical Sector AdvisorsCountry MEL Manager, PaQ Team, Finance and Operation team

Knowledge and Experience
  • MA/S or equivalent in international development or a related field preferred.
  • Minimum of seven years’ experience in a management role in international development or humanitarian/early recovery programming.
  • Comprehensive understanding of donors such as OFDA, FFP, ECHO, protocols and emergency donor ways of working and funding mechanisms required.
  • Previous experience in writing humanitarian response proposals and rapidly designing emergency response programs
  • Demonstrated success in programs related to the emergency response required
  • Thorough understanding of the context and current environment in Nigeria essential
  • Proven managerial skills required
  • Demonstrated ability to function as a social entrepreneur and proven success with building, managing and leading a team of professionals and the ability to function as a team player among peers.
  • Effective verbal and written communication, multi-tasking, organizational, prioritization skills are necessary.
  • History of working effectively and respectfully with host country government, the private sector, INGO and NGO partners in complex environments.
  • Prior work experience in Africa strongly preferred; an ability to work comfortably, effectively and creatively within the cultural environment of Ethiopia and areas of poor security required.
  • Experience using systemic monitoring and gender/conflict sensitivity techniques and dynamism in working with a multicultural team environment

How to Apply

Interested and qualified candidates should Click here to Apply

Visit the Official Website for more details

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